How can I change my direct debit payment frequency?

You can do this via Online Member Services and the Teachers Health app. Here’s how:

Online Member Services

  • Log in
  • Go to Payments
  • Click Payment Details - Premiums
  • Click Edit
  • Tick Pay premiums by direct debit box
  • Select Bank account as Direct debit type
  • Enter BSB
  • Enter Account number
  • Enter Account name
  • Select Rebate tier
  • Enter direct debit effective date
  • Select Frequency (fortnightly, monthly, six-monthly, annual)
  • Click Next
  • Read and accept Direct debit agreements
  • Click Submit.

Teachers Health app

  • Log in
  • Tap Membership
  • Click Cover details
  • Click the edit icon next to Premium
  • Choose your Payment frequency
  • Click Update

It can take up to 14 days for these changes to be processed, so please allow time for this before your next scheduled direct debit.

You can follow the same steps to change your:

  • Bank account
  • Payment date.