Feedback, disputes, complaints

We encourage all sorts of feedback – good and bad. Feedback helps us to review and improve our processes, and importantly, keep our members happy!


You can find out how we respond to complaints by viewing our Complaint Handling and Dispute Resolution Policy, which outlines the policy and procedures for how we handle complaints.


If you have a complaint that you’d like to raise with Teachers Health, just contact us on 1300 728 188, email or write to Teachers Health, GPO Box 9812, Sydney NSW 2001.


All complaints will be treated in confidence and in accordance with our Privacy Policy.


Got some good feedback to share? We’d love to hear from you. Send us an email at or drop by our Facebook page.