How can I set up a direct debit?

With a couple of exceptions*, you can do this via Online Member Services. Here’s how:

  • Log in
  • Go to Payments
  • Click Contribution details
  • Click Edit
  • Tick Direct debit contributions box
  • Select Bank account as Direct debit type
  • Enter BSB
  • Enter Account number
  • Enter Account name
  • Select Rebate tier
  • Enter direct debit effective date
  • Select Frequency (fortnightly, monthly, six-monthly, annual)
  • Click Next
  • Read and accept Direct debit agreements
  • Click Submit.

*Switching from:


Changing an existing direct debit?

You can follow the above steps to update your:

  • Bank account details
  • Payment date
  • Payment frequency.

It can take up to 14 days for these changes to be processed, so please allow time for this before your next scheduled direct debit.