How can I change my direct debit payment date?
You can do this via Online Member Services. Here’s how:
- Log in
- Go to Payments
- Click Payment details - premiums
- Click Edit
- Tick Pay your premiums by direct debit box
- Select Bank account as Direct debit type
- Enter BSB
- Enter Account number
- Enter Account name
- Select Rebate tier
- Enter direct debit effective date
- Select Frequency (fortnightly, monthly, six-monthly, annual)
- Click Next
- Read and accept Direct debit agreements
- Click Submit.
It can take up to 14 days for these changes to be processed, so please allow time for this before your next scheduled direct debit.
You can follow the same steps to change your:
- Bank account
- Payment frequency.