What does it mean to have an online account?
An online account lets you manage your membership through the My Teachers Health app or Online Member Services, our secure website. You can view your cover, easily make payments and complete tasks that help you stay on top of your membership.
You can get to Online Member Services anytime by choosing Log In at the top of our website.
What you can do in your online account
Explore these step-by-step guides to learn how to use the My Teachers Health app and Online Member Services to manage your cover.

Payments and claims

Looking for something else?
Looking for something else? Visit our FAQ page to search for answers or browse by topic. Find quick solutions to common questions and guidance to manage your account with confidence.
My Teachers Health app
Your cover, wherever you are
With the My Teachers Health app, you can:
- Claim extras with your digital membership card
- View your Extras usage and limits
- Snap a photo of your receipt and submit claims
- Check the status of your claims
Important information
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
The My Teachers Health app is free to download, however your mobile network provider may charge you for accessing data on your phone. We test the My Teachers Health app to ensure compatibility with the majority of popular devices but cannot guarantee that it will be compatible with all devices and operating systems.


