How do I reactivate my membership?

Once you’ve stopped receiving Centrelink benefits or have returned to work, you must submit a completed reactivate suspended cover form. Please submit the form and supporting document within 30 days of your last Centrelink payment or your (or your spouse’s) return to work date.

Examples of valid documents include:

  • evidence of the last Centrelink payment received
  • statutory declaration or letter from your employer advising your return-to-work date.

We’ll reactivate your membership once we receive the form and supporting info.

Please note that unless we receive your form and document within 30 days (of either your last Centrelink payment or return to work), we’ll have to cancel your membership from the date of suspension. This could impact your Lifetime Health Cover status, Medicare Levy Surcharge and waiting periods among other things.