How do I claim for specialists’ bills?

It depends on whether you were treated under the Access Gap Cover scheme.

Under Access Gap

The big bill(s) should come to us. If you get any, forward them to us at: GPO Box 9812, Sydney NSW 2001.

If you have a known gap with a specialist, they’ll bill you directly for that part.

No Access Gap

Specialists who don’t treat you under Access Gap send their bill(s) to you. This enables you to claim whatever you’re entitled to (from Medicare and us) before paying your specialist in full.

How to claim