Teachers Health shines in customer-voted Mozo People’s Choice Awards
Teachers Health has been recognised in the 2023 Mozo People's Choice Awards, scooping awards for:
- Value for money
- Outstanding customer satisfaction – Hospital cover
- Outstanding customer satisfaction – Extras cover
- Highly trusted
- Sign-up experience.
Determined by the votes of Australian customers, the annual Mozo People's Choice Awards recognise companies and products that deliver the highest customer satisfaction levels, best service, and a range of other qualities. Australians rated 50 health insurance companies for the 2023 Awards.
Recognition for our member-first focus
"Members are at the heart of everything we do, and we are grateful to receive this recognition of the value and care we provide. As a not-for-profit, our top priority is offering our members the best possible cover and experience," said CEO Brad Joyce.
"As Australia's largest industry-based health fund, we believe it's vital to provide this high level of service for the education community and their families," he concluded.
Voted by members themselves
"The Mozo People's Choice Awards were developed to give Australian consumers and customers a voice and help others in their purchasing decisions. What better award accolades to receive than ones that have been determined by your own customers," said AJ Duncanson, Mozo Director and People's Choice Awards adjudicator.
"It's clear from this year's results that if you are in the education industry Teachers Health is worth considering for your health insurance needs. Teachers Health ranked highly across a number of areas in the Health Insurance category, taking out awards from outstanding customer satisfaction for its Hospital and Extras cover, through to its policy pricing and sign up experience and that’s an impressive achievement," Duncanson added.
About the Mozo People's Choice Awards
The Mozo People's Choice Awards are announced annually to recognise companies with the highest customer satisfaction levels, best service, and a range of other qualities. The award winners are determined solely by the votes of customers. 3,826 people were surveyed for the 2023 Awards. For the full list of winners and Awards methodology, visit mozo.com.au/peopleschoice
Customer Satisfaction Award for Major Private Health Insurer of the Year
Following the Mozo People's Choice Awards, Teachers Health has also been awarded with the Roy Morgan Customer Satisfaction Award for Major Private Health Insurer of the Year – Not for Profit or Restricted Fund 2022.
About Teachers Health
Teachers Health is health insurance for teachers, the education community, and their families. Created by teachers for teachers nearly 70 years ago, Teachers Health has grown to become Australia’s largest industry-based health fund and one of the nation’s leading not-for-profit health insurers. As a profit-to-member fund, Teachers Health is committed to putting members first and delivering the best possible value (not payouts for shareholders).