Making a claim

Claiming with Teachers Health Fund is quick and easy and can be done in a number of ways depending on the type of claim.

Your options are:

On the Spot (HICAPS)

Simply present your membership card to participating providers to be swiped at the time of service and the claim will be processed automatically. You will only be required to pay the balance remaining after the Fund benefit has been paid. To avoid any confusion, ask your service provider if they offer this service before commencing your treatment.

Mobile Claiming app

Download the Mobile Claiming app for your Apple or Android device, take a photo of your official receipt* and submit your claim. Just make sure that you keep your original receipts for two years. For more information or to download the App, click here.


You can claim online for a range of Extras services. Simply log on to our online members area, enter the required details and the benefits will be transferred into your nominated bank account within three working days. Just make sure that you keep your original official receipts* for two years from the date you lodged your claim. For more information about claiming online, visit FAQs.

How to submit a Claim Form

Complete a claim form, attach your invoice or receipt and submit it to us:

  • by mail to Teachers Health Fund, GPO Box 9812, Sydney NSW 2001
  • in person at a Member Care Centre located at a Teachers Health Centre
  • via email here

Once your claim form has been processed we will deposit the payment directly into your nominated account.

* For more information, click here

Claiming for Extras

How to claim for Extras

Claiming for Hospital Services

Find out more

Fraud Prevention

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