We’re (still) here for you
Several months into the global pandemic, we’re all learning to live with the uncertainty of our shared experience.
One thing that is certain is our focus on being there for you, our members. As we move through the year that keeps on giving, you’re still at the heart of everything we do.
In fact, we’ve already given back over $14 million to members through our COVID-19 member-support package. And we’re continuing to support you throughout 2020.
Here's some updates on our COVID-19 response, using your cover during the pandemic and accessing our Health Centres.
Extended access to support programs, telehealth, financial hardship measures and more.
This year’s been tough. Here are some of the resources our members have been using to work through it.
How we’re protecting our members and our people, and what’s happening at our six centres.
How to make the most of your Hospital and/or Extras cover as we continue to navigate COVID-19.