Member app

Quick-start guide

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Getting started

To access the My Teachers Health app, follow these three steps:

Download
Register
Log in

1. Download

The app is available from the App Store or Google Play. To run it, you'll need a new-ish operating system:

Apple

Requires: iOS 17.0 (or higher)
Check yours via: Settings > General > About > Software version

Android

Requires 9.0 (or higher)
Depending on your device, check yours via:
- Settings > About phone or About device > Android version
- Settings > About phone > Software information > Android version

2. Register

Are you new to Teachers Health or just new to the app (i.e. you’ve already created an account via Online Member Services)? Either way, you'll find the relevant steps below.

Please note the digital account is linked to the primary member’s details (e.g. mobile number, email).

New member/no existing account

Download and open the app
Tap Register
Enter Membership number
Enter Surname and Date of birth (primary member)
Choose how to get a verification code
Enter Code
Create Password
If it’s available, you can also set up Face ID or Biometrics
If you don't set up Face ID or Biometrics, you'll need to log in using two-factor authentication every time (i.e. enter your password and receive a code).

For more detail, see the step-by-step guide

Existing account

Download and open the app
Tap Login
Enter Membership number
Enter (existing) Password and the verification code you receive.
If available, you can also set up Face ID or Biometrics,
If you don't set up Face ID or Biometrics, you'll need to log in using two-factor authentication every time (i.e. enter your password and receive a code).