Senior Management Team

Brad Joyce - Chief Executive Officer

Brad has been Chief Executive Officer of Teachers Health since May 2006. Under his leadership Teachers Health has grown to be the largest industry-based not for profit health insurer in Australia. He has extensive leadership, executive management, strategic and commercial expertise, gained from more than 15 years as CEO in the health insurance and health care industries as well as senior management experience across a number of industry sectors through his career. Brad is also CEO of Nurses & Midwives Health (a not for profit health insurer exclusively for nurse & midwives) and plays a leading role in shaping the future of the private health insurance sector through his work as:

  • Chair of Members Health Fund Alliance – an industry association that is active in the health insurance industry, shaping government policy and reform
  • a Director of Members Own Health Funds – an organisation established to promote the benefits of not-for-profit and mutual health funds
  • a Director of HAMBS Systems Ltd – an IT solutions provider to the health insurance industry
  • a Director of the Australian Health Services Alliance Ltd – a hospital and medical contracting company in the health insurance industry.

Brad is a Fellow of The Australian Institute of Company Directors, a Fellow of CPA Australia and holds a Bachelor of Commerce (Accounting Major) degree from the University of Newcastle.

 

David Lethbridge - Chief Operating Officer

As Chief Operating Officer of Teachers Health, David has many responsibilities spanning the Information Services, Transformation, Membership Services, Health Insurance, Member Experience and Teachers Healthcare Services functions. He also oversees the execution of a range of initiatives that support the delivery of Teachers Health’s strategic plan.

David joined Teachers Health in 2012 bringing with him over 20 years’ experience in various senior management positions in New Zealand, Australia and the UK.

Previously, David was the Company Secretary for the ASX listed company Hills Holdings Limited, Company Secretary for NIB Holdings Limited and Board Secretary and Legal Counsel for the New Zealand Apple and Pear Marketing Board.

 

Joseph Phung – Chief Financial Officer

Joseph has been Chief Financial Officer of Teachers Health since 2007. His responsibilities span Finance and Business Intelligence, as well as acting as an internal business consultant to provide advice and support across the organisation.

In his capacity as Chief Financial Officer, Joseph assists with strategic decision making by providing advice on financial and commercial decisions to senior management and the Board of Directors.

Joseph has over 10 years’ experience in the health insurance industry, working in a range of statistical, financial and business analysis roles.

 

Anthony Dalby – Chief Information Officer

As Chief Information Officer of Teachers Health, Anthony is responsible for delivering the strategy, security and management of technology services across the organisation.

Overseeing the Information Services department at Teachers Health, Anthony and his team work as internal business consultants to support the entire business. He oversees projects aimed at improving our infrastructure, software, customer resource management and system support.

With more than 20 years’ experience working in private health insurance, Anthony has extensive experience ranging from start-up to large corporate insurers. Anthony actively involves himself in industry-wide developments and participates frequently in industry forums.

 

Greg McNeill – Chief Risk and Compliance Officer

Greg joined Teachers Health in early 2017, and is responsible for overseeing the ongoing development of an effective approach to managing risk, driven through our people, that creates value for the organisation and our members, and is supported by a strong risk culture. 

Prior to moving into private health insurance, Greg has had an extensive career in the general insurance industry, working for several large and well respected local and multinational general insurers.

 

Ken Anand – Chief Transformation Officer

Ken is responsible for developing the transformation vision for Teachers Health, delivering strategy in the key areas of digital, member experience and operational excellence.

Prior to joining Teachers Health in 2017, Ken was a partner at consulting firm ITeM Group, and has held senior management roles at ASX and NASDAQ listed companies. 

 

Wendy Taylor – Head of Marketing, Brand & Growth

With over 30 years’ experience in marketing and management, Wendy joined Teachers Health in 2013, before becoming the Head of Marketing, Brand & Growth in 2017.

Wendy oversees a team of marketeers, digital experts, product and member experience analysts, communications specialists, engagement and business development officers.

Under Wendy’s leadership, the impact and brand awareness of Teachers Health in the digital space, as well as face-to-face, has significantly increased with the organisation’s current and potential members.

Before joining Teachers Health, Wendy was Head of Marketing & Retail at My Credit Union.

 

Penny Jones – General Counsel

Penny was appointed General Counsel of Teachers Health in 2012, following more than 30 years’ experience in general commercial law, corporate governance, and mergers and acquisitions.

Penny acts as an internal consultant, providing advice on commercial and legal issues to support decision making. She was also involved in the establishment of the Teachers Health Foundation.

Before joining Teachers Health, Penny worked at Freehills (now Herbet Smith Freehills) in Sydney and Lovells (now Hogan Lovells International LLP) in London. As well as extensive legal experience in private practice, Penny has worked in corporate advisory firms and was General Counsel of an ASX-listed health IT company.

 

Kerry McMullan – Clinical Operations Manager

Kerry is responsible for Teachers Healthcare Services, a program which designs and delivers a wide range of quality, evidence based services to support the health and wellbeing of Teachers Health’s members. She also develops new programs and services with partner organisations, and works to maintain quality and safety in healthcare.

Kerry has worked in the health industry for over 27 years. Before Joining Teachers Health in 2014, she was a Senior Critical Care and Air Rescue Registered Nurse in one of the largest Intensive Care Units in the southern hemisphere. 

She has also held the positions of Senior Lecturer and Program Manager at RMIT University, Clinical Specialist at Bupa, and has worked in clinical governance at Healthdirect Australia.

Kerry holds a Bachelor of Nursing, multiple post graduate nursing specialties and an Executive Master’s Degree in Business.

 

Mark Sinclair - Executive Manager, People & Learning

Mark leads Teachers Health’s People & Learning team. Under his management, the team provide timely, effective and relevant human resources advice and support.

Since joining Teachers Health in 2006, Mark has introduced an effective human resources platform that provides employees with a workplace that supports life balance, professional development and equality.

Mark has more than three decades of experience in Human Resources across small to medium enterprises and multinational companies in the manufacturing, retail, general and life insurance, and government enterprise industries.

 

Gerald Chan – Executive Manager, Health Services

Gerald is responsible for the operations and growth of the Teachers Health Centres – state-of-the art facilities which provide eyecare, dental, physiotherapy, chiropractic and remedial massage services. Since becoming Executive Manager, Health Services in 2010, he has worked to ensure the centres provide industry-leading customer service and clinical care, and operate to benefit our members and the public.

With over 20 years’ experience in delivering professional retail, clinical and customer care in the Allied Health Services industry, Gerald has developed a strong reputation in leading strategic initiatives for growth, expansion and project management.