Having a baby

Having a baby

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Support for new families

While babies are (mostly) adorable, bringing a new human into the world can be tough. Even if you’ve done it before, each pregnancy, birth and baby can present its own challenges.

Help is at hand in the form of our New Families program, which includes:

  • online antenatal and early parenting courses
  • telephone support from a trained Safe Sleep Space consultant
  • an AROMABABY skincare learning support pack.

Online courses

Your 12-month subscription to the Nourish Learning Hub enables you to do short online courses whenever and wherever you like. This can be handy if it’s difficult for you to get to scheduled antenatal classes.

The courses on the hub cover:

  • pregnancy health
  • labour
  • birth
  • breastfeeding
  • parenthood
  • infant and toddler sleep and settling.

You can also do a confidential online emotional health screening to help you understand how you’re coping and if you could use extra help.


Visit their website for more information

Telephone support

The New Families program also includes personalised advice on sleep, settling and breastfeeding from a Safe Sleep Space consultant.

The Safe Sleep Space approach is about getting to know your baby and responding to their cues. They focus on establishing and maintaining good sleep patterns without resorting to controlled crying (yours or baby’s).

Many participants find these pre-arranged phone sessions hugely helpful. Which is understandable given how emotionally charged sleep and breastfeeding can be for new parents.

AROMABABY products and infant massage factsheet

Once you’ve had your Safe Sleep Space calls, we’ll send you info on the benefits of infant massage and some AROMABABY goodies to help you get started. AROMABABY is an Australian skincare company that uses certified organic, natural oils and pure vitamin E in its Australian-made products.

The pack includes:

  • infant massage factsheet with expert advice from allied health professionals
  • AROMABABY Barrier Balm™
  • Mother & Child Oil. 

Accessing the program

The New Families program is open to eligible members* with Hospital cover (excluding StarterPak and Mid Classic) who are pregnant or have a baby under three months old. To learn more, get in touch via our contact form.

Learn more about how we help eligible members
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