Mental health support during COVID-19

Mental health support during COVID-19

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* Based on an Australian Government Rebate of %, % LHC loading, $ excess for a in . Please note that our prices will increase from 1 April

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Help is at hand

Life's not been easy lately. Months spent supporting patients and colleagues in ever-changing circumstances. Endless chatter about hotspots, masks and restrictions. Our collective uncertainty around health, family, finances and more.

If you’re struggling with this stuff, you’re not alone. And if you need help please reach out.

Urgent mental health support

To get help right away, please contact one of the following services:

Using your health cover

These programs have helped increasing numbers of Teachers Health members get much-needed support during COVID-19.


If you have Extras cover, you may be able to claim for telepsychology – psychology consults via phone or Skype.

We know that our members have been getting value from this benefit. From April – July 2020, 1 in 4 telehealth claims were for telepsychology (on average).

Learn more about telehealth


Mental Wellness Program

This phone-based program is available to eligible members* with Hospital cover via Teachers Healthcare Services. More than half the Mental Wellness Program referrals in the last financial year were between March-June 2020.

The Mental Wellness Program has two components:

  1. Mental wellness: phone services with a mental health professional, tailored to you. Common themes include strategies to build resilience, managing anxiety and/or depression and supporting emotional wellbeing.

  2. Nutrition: phone consults with a Teachers Healthcare Services Accredited Practising Dietitian. This element of the program recognises the importance of nutrition and gut health for mental health.

Learn more about the Mental Wellness Program

More information