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From the CEO

It’s hard to believe that we’re halfway through 2019. It’s been a busy year for Teachers Health so far and I’m delighted to bring you news of just some of the highlights from the last six months.

We’re now looking forward to the remainder of this year and beyond – building on the work we’ve done so far and continuing to provide high quality and value for money health insurance. Thank you for your continued support.


Brad Joyce, CEO

Private Health Insurance Reforms

The Federal Government’s Private Health Insurance Reforms came into effect from 1st April 2019, heralding some significant changes to the private health insurance industry. During the reform process we carefully considered the impact these changes would have on our members and worked hard to ensure we achieved the best outcomes for you. We only made changes that were required and avoided negative impacts on you where possible. We worked hard to help you understand the changes – communicating regularly and relevantly with you to explain what the reforms are and importantly, what they mean for you and your family.

I’m pleased to say that we achieved the changes with a largely limited impact on our members. Any required changes to our products (to meet the government’s new standard categories and definitions) were minimal, and transitions in cover where needed for members were smooth. We’re also confident that following the reforms we remain well positioned for our members in terms of price and cover for the products we offer.

Roy Morgan Trust Scores

I’m also delighted that our members continue to place their trust in us – choosing Teachers Health to support you in navigating the complexities of health insurance. This trust is reflected in the most recent Roy Morgan Net Trust Score – Teachers Health report (May 2019) which ranked Teachers Health as Australia’s number-one most trusted restricted (industry-based) health fund and in the top three overall most trusted private health insurers in the country. We’ll continue to work hard to earn your trust – improving transparency in everything that we do, enhancing our customer service experience, and delivering more for members in terms of benefits and services. As a not-for-profit fund, giving back to you and our communities is our priority. And don’t forget, your family members (including dependants, parents, siblings, grandparents and grandchildren) can also join Teachers Health and share the same access to high quality and value for money health insurance as you.

More for Members

As part of our mission to give more to members, we’re excited to launch a new partnership with TravelCard. This offers members a new type of travel insurance – Real-Time Travel Insurance – changing the way you’re cared for while travelling. We’re also pleased to offer eligible members access to our Mental Wellness Program – supporting those struggling with anxiety and depression. Head over to our More for Members page to find out more about our full range of member-exclusive services and benefits.

Supporting communities – locally and globally

While our members sit at the heart of everything we do, we’re also proud to extend our values to the wider community – both the education community that means so much to us and internationally as socially responsible global citizens.


Public Education Scholarship

We were delighted to once again sponsor the Public Education Foundation’s Teachers Health Early Career Scholarship. Focusing on public school teachers in their first three years of teaching, the scholarship recognises outstanding achievements and provides the winner with $10,000 to support their professional development. In this issue we meet this year’s well-deserved recipient and catch-up with last year’s winner to hear how the scholarship supported her. Thanks to all the applicants and congratulations to our winners.


Transforming lives in the DRC

In partnership with Australia for UNHCR, we’ve launched a three-year program to help deliver neonatal care to mothers and their newborn babies in the Democratic Republic of the Congo. We’ll help to support antenatal, obstetric and postnatal care to some of the most vulnerable refugee women displaced by conflict. Two Teachers Health staff members recently visited the DRC to experience the project first-hand – read more here. We look forward to bringing you more news of this life-saving partnership.

Working with HEART

Whilst we’re dedicated to supporting our members and giving back to our communities, we’re also proud to support our staff – Teachers Health could not succeed without their dedicated contributions. For the 8th year running we’ve been announced as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency – reflecting our hard work in building and supporting a genuinely diverse and talented workforce and confirming our position as a leader in Australian workplace gender equality.