Member Care Centres

Conveniently located within our Surry Hills and Parramatta Health Centres, our Member Care Centres are here to help.


Our friendly staff can assist you with various aspects of your health insurance experience; including:

-    Claims lodgement
-    Claims enquiries
-    Benefit quotes
-    Adding a spouse or a child to your policy
-    Updating your contact details
-    Premium payments
-    Reviewing your level of cover
-    Issuing of tax statements
-    General enquiries

Travel Insurance can also be purchased at our Member Care Centres, with Teachers Health Members eligible for a 10% discount.


Both Surry Hills and Parramatta Member Care Centres operate Monday to Friday 8.30am - 5:30pm (closed public holidays).