How do I submit receipts for Online Member Services claims?
There are two ways you can do this:
After you’ve lodged your claim via Online Member Services, you’ll see an ‘email receipts’ button on the claim summary screen. It’ll open a new email which includes your member and claim numbers in the subject line. Attach your receipts to the email and send.
Send your receipts to firstname.lastname@example.org making sure your member and claim numbers are included in the subject line.
You can find your claim number via Online Member Services:
- Go to Claims and benefits
- Select Claims history
- Select Type of claim
- Select Person (if relevant)
- Select Time period
- Click Search
- View Claim number(s)