Access the app
Here’s what you need to do to get the new Teachers Health app up and running:
- Check your tech
- Download the app
- One-time registration
1. Check your tech
To use the new app, your device needs to be on a new-ish operating system:
What you need: iOs 11.0 or higher
How to check: Go to Settings > General > About and view the Software Version
What you need: 7.0 or higher
How to check: Go to Settings > About phone or About device > Android version and view the version information
3. One-time registration
Once you’ve installed the app, you’ll need to register it:
Have your membership number and Online Member Services password to-hand.
Confirm your membership number is correct. We’ll then send you a registration code (via SMS and email).
Please hold off tapping 'Didn't receive a code?' if it doesn't come through right away – it can take a few minutes to get your code.
Enter the code to complete your one-time registration
Read and accept the terms & conditions
You can then set up a PIN. And if it's available on your device, either Face ID or Touch ID.
All being well, you’ll be using the new app in no time. But if you need help, here’s how to get it:
Can’t get the app on your device?
For reasons beyond our control, there are minimum device operating system requirements for the new Teachers Health app. For more on this see our app FAQs
Other ways to claim and manage your membership
If you can’t access the new app, you can claim, view (and update) your membership via Online Member Services